This public offer (the "Offer") is an official proposal from LLC "Innova" (TIN: 7720944020), hereinafter referred to as the "Company," addressed to an indefinite number of fully capable individuals (the "User") to conclude an agency service agreement for the top-up of Service balances under the terms set forth in this Offer.
- 1. Terms and Definitions
1.1 Website – an information system located at https://prostoplati.com allowing Users to place top-up orders for Services.
1.2 Personal Account – a personalized section of the Website accessible after User registration with name, email, and password.
1.3 Service – platforms including Steam, Xbox Pass, iTunes USA, Blizzard, Netflix, Ubisoft, Google Play.
1.4 Balance Top-Up – a service for crediting funds to the User’s Service account.
1.5 Order – User actions to place a service order via the Website.
1.6 Messenger – communication software such as Telegram.
1.7 Parties – collectively, the Company and the User.
- 2. General Provisions
2.1 The Company provides top-up services at the User’s expense.
2.2 Services are provided online via the Website.
2.3 Services are purchased for personal, family, or household needs.
2.4 The Offer is valid within the Russian Federation and may be restricted in some regions.
2.5 The Company is not liable for the inability to use the balance due to the Service or third-party limitations.
2.6 The User agrees to receive notifications via email.
- 3. Order Procedure
3.1 Registration or login to the Personal Account, or order placement without registration if available.
3.2 The User is responsible for the accuracy of the provided data.
3.3 The Company is not responsible for the accuracy of User-provided data.
3.4 Order terms are deemed accepted upon payment.
- 4. Payment Procedure
4.1 Full payment is required within 60 minutes of invoicing.
4.2 The commission is included in the price.
4.3 Orders are canceled if payment is not received on time.
4.4 Additional fees are paid by the User.
4.5 Obligations are fulfilled upon receipt of funds.
- 5. Service Provision Procedure
5.1 Funds are credited within 72 hours after payment.
5.2 The service is deemed provided once credited and the Order status changes to "Completed."
5.3 Order information serves as the service report.
- 6. Refunds and Exchanges
6.1 The top-up service is digital and non-refundable.
6.2 In case of errors, notify within 2 hours via info@prostoplati.com.
6.3 Requests are reviewed within 72 hours with possible resolutions provided.
6.4 Refunds are not issued for incorrect User data.
6.5 Bank fees are non-refundable.
- 7. Liability
7.1 Refunds may be denied if fraud is suspected.
7.2 The Company is not responsible for third-party actions or Service limitations.
7.3 The Company may provide User information to authorities as required.
- 8. Jurisdiction
8.1 Claims should be sent to info@prostoplati.com with a 15-working-day response period.
8.2 Disputes are resolved under Russian law at the Company’s location.
- 9. Other Terms
9.1 The Company may amend the Offer without notice; changes are published on https://prostoplati.com/offer.
9.2 The User is responsible for monitoring changes.
Questions: info@prostoplati.com